Workday Makes Sana Its New Employee Home for HR and IT Services

Workday has introduced a new employee-home experience powered by Sana, its agentic AI platform. The updated portal brings employee tasks, decisions, meetings, and AI activity into one place so workers can complete routine requests through natural-language prompts.

A new front door for employee services

The new Workday Home is designed to give employees a personalized starting point for daily work. Instead of opening separate menus for HR, finance, or IT requests, employees can ask Sana what they need and receive a relevant action or next step.

The experience can surface:

• Pending approvals
• Upcoming meetings
• Employee tasks
• Relevant announcements
• Workday agent activity
• Personalized information based on role and permissions

Natural language turns requests into actions

Employees can ask questions or make requests using everyday language. Sana can then coordinate the appropriate Workday agents to help complete the task.

Examples include:

• Requesting time off
• Checking pay information
• Reviewing a task or approval
• Scheduling a meeting
• Finding workplace policies
• Creating an interactive form or calendar

Sana Concierge supports HR and IT

Workday also announced Sana Concierge, an employee-service agent for HR and IT requests. It is designed to handle common needs such as onboarding questions, leave requests, and password resets before they become service tickets.

This could help HR and IT teams reduce repetitive requests while giving employees faster access to approved information.

Persistent work context

The new portal is intended to keep track of work that continues over several days or weeks. Employees and managers can return to outstanding tasks, approvals, and agent activity without restarting the process.

This approach could make corporate portals more useful as daily workspaces rather than simple information libraries.

Availability and rollout

Workday says the new Workday Home experience is available now. Sana Concierge is available to early-adopter customers and is expected to reach general availability in the first quarter of 2027.

Administrators can decide when to enable the experience and whether it should become the default employee home page.

Key points

• Sana is now the new Workday Home experience.
• Employees can use natural-language prompts for HR, finance, and workplace tasks.
• Sana Concierge is designed to handle routine HR and IT requests.
• The portal brings tasks, meetings, approvals, and agent activity together.
• Sana Concierge is expected to become generally available in Q1 2027.