When executives undergo 360-degree coaching—receiving mostly anonymous feedback from employees they manage, peers and others—those unfiltered responses can take them to the next level. The feedback contained in anonymous surveys can improve... Read more »
Layoffs are rattling corporate America. In a survey of U.S. business executives by professional services firm PwC, 50 percent of respondents indicated they were reducing their companies’ headcounts. Last month, 7-Eleven laid... Read more »
?Although Washington, D.C.’s Tipped Wage Workers Fairness Amendment Act was passed in 2018, parts of that law, including mandatory sexual harassment training, are just now taking effect. D.C. employers whose workers earn... Read more »
?California recently became the first state to require its agencies to record demographic data on employees who are descendants of enslaved people. The new law creates two separate reporting categories for Black... Read more »
?In June, Los Angeles passed an ordinance designed to increase safety protections for hotel workers, limit daily workload, and raise hotel worker wages in the city. The new ordinance took effect on... Read more »
[This article has been updated.] Chris works in a call center that tracks and shares statistics on representatives—the number of calls they handle, the average length of calls, the percentage of successful... Read more »